29th July 2025
Rygor Auto is celebrating the first anniversary of its dedicated Mercedes-Benz Passenger Car Aftersales Centre in Hounslow, located on Green Lane. Since its opening in summer 2024, the facility has established itself as a premier destination for Mercedes-Benz car owners seeking quality service and maintenance.
The Heathrow site, featuring 18 service ramps, including an MOT bay and a four-wheel alignment bay, has delivered comprehensive services including routine maintenance, repairs and MOTs. In the past 12 months, the site has seen a customer throughput of nearly 4,000 since opening in 2024 and continues to maintain its commitment to a customer-centric approach.
Dan Dalili, loyal Rygor customer, said: “Unlike other dealerships, Rygor offers a personalised service. I have six AMGs and it is so important to me that they are maintained and repaired to the highest standard. The fact that you have one point of contact makes the experience seamless and worry-free and I can trust the person who is taking care of me and my vehicle. The facilities that Rygor offers are also second to none and I frequently use the customer waiting area to work from whilst I wait for my vehicle, because it is well equipped. Everyone at Rygor is friendly and warm and what’s more, willing to have a dialogue with me which is really important because I am passionate about my vehicles. I want to be kept up-to-date and feel taken care of; Rygor really offers this boutique style service, but with the additional benefit of the Mercedes-Benz brand behind it. It’s been a great 12 months utilising Rygor’s offering and I look forward to continuing to work with them in the future.”
Rygor Auto’s commitment to excellence extends beyond customer service. The company has been recognised as a UK Best Workplace for Development™ in 2024 by Great Place to Work®, reflecting its dedication to fostering a supportive and growth-oriented environment for its team members as well as Employer of the Year at this year’s Motor Trader Commercial Industry awards. Sean Joyce, aftersales director at Rygor Group, said: “Expanding into the retail, passenger car side of the industry last year was a considered move for Rygor, allowing our team to enhance its offering even further. Many customers on the passenger car side of our business, maybe without even knowing, will have seen vehicles we’ve supplied and maintain out on the local roads every day, delivering groceries, serving the utilities industry and of course, blue light sector. Therefore, it just makes sense that if these significant companies and sectors trust Rygor to provide and take care of their vehicles, that customers can too, with their prized Mercedes-Benz cars.”
As Rygor Auto continues to expand its footprint in the passenger car sector, the Heathrow centre remains a cornerstone of its strategy to provide exceptional service to Mercedes-Benz owners in the region.
